SITEMINDER CHANNEL MANAGER FEEDBACK

 
The Punt Hill Group
punthill.com.au

"SiteMinder provides us with an effective and efficient means of updating availability and rates across all the major local and international 3rd party websites aswell as our own for all of the 14 properties within the PUNTHILL GROUP. The SiteMinder team provide friendly and prompt assistance and support. It makes my life so much easier and I am so glad we made the switch to SiteMinder".

 
Constellation Hotel Group
constellationhotels.com

"Constellation Hotel Group chose SiteMinder because they are a dynamic and ever evolving company who put the needs of their customers first and develop their service alongside our business needs which makes for a good long term company relationship. They offer simple, fast and reliable technology which makes rate parity across all online websites including our own a breeze. There are No Lock in contracts and they have an excellent support team 7 days a week"

 
Millennium Hotels & Resorts
millenniumhotels.co.nz

"Our hotels are very pleased with SiteMinder, they can't imagine what to do without it! It updates rates and inventory quickly for all the sites we are listed on. It is easy to manage, and there is a great support team. SiteMinder also continuously invests in improving their product and setting up links to even more channels. That gives us the opportunity to improve our on-line visibility, and to increase our revenues!"

 
Best Western Wollongong
bestwesternwollongong.com.au

"With a new property such as the Best Western Wollongong, it's imperitive to maximise your online exposure and using SiteMinder to manage our online inventory made it easy. All of our loaded websites, shows all of our available rooms, all of the time!"

 
Cranford Oak Motel, Christchurch, NZ
http://www.cranfordoakmotel.co.nz/

“We used to spend hours updating all our sites now with SiteMinder it all happens within seconds. Now we're confident in adding more sites to our list. We have found their Support Team fast and efficient and nothing is a problem - Well done SiteMinder.”

 
Bonville Lodge
www.bonvillelodge.com.au

"May we take this opportunity to express our sincere thanks to the staff for the excellent services provided. When assistance has been required to complete any function it has been provided in a polite helpful and diligent manner."

"As an aside we along with many other properties prefer to accept bookings from your affiliated channel management participants because of the time and cost savings achieved using your SiteMinder system to confirm and block bookings. We wish you every success in the future and can only hope you may be able to attract more agents to your site."

 
Golf Club Motor Inn
www.golfclubmotorinn.com.au

"The interfacing with RMS & SiteMinder has given us the flexibility to have all our rooms LIVE without overbooking problems. The bottom line is more rooms sold through ALL the online booking sites the more bang for your buck with GREAT back up service"

 
Country Apartments
www.countryapartments.com.au

"We threw away our pencil and rubber 5 years ago and embraced computerisation. Now, with the integration of our RMS reservation system and SiteMinder we have the ultimate accuracy for on-line availability. We are now filling our last apartments from a selection of on-line accommodation directories without the risk of double bookings. Our inventory is automatically adjusted when an apartment is sold. This is a perfect partnership without the hassle of manual input"

 
Manly Guest House
www.manlyguesthouse.com.au

"I would like to take the opportunity of thanking you for a much easier and efficient 2008 thanks to your channel manager website and booking button."

 
Claremont House (NZ)
www.claremonthousedunedin.co.nz

"Just a quick note to wish you a nice weekend and to let you know that joining SiteMinder is the absolute best thing I have ever done for Claremont House. I can now sleep easy in the knowledge not to wake up to a double booking"

 
Bankstown Motel 10
www.motel10.com.au

"I urge everyone in Country Haven group to review SiteMinder's presentation. Go on their free trial. Stop waiting for the "Total Package" to be put before you...another year is gone and another is flying past...meanwhile you are losing revenue in empty rooms...As mentioned at the conference, I recovered my annual cost in the first week by using SiteMinder."

 
Best Western Balmoral on York, Tasmania
balmoralonyork.bestwestern.com.au

"A quick note to thank you for your persistence! SiteMinder is one of the most efficient and effective products that I have used and you were right about its 'easy functions'" "

BOOKING BUTTON FEEDBACK

 
Zero Davey Boutique Apartments
http://www.escapesresorts.com.au/

"May I take this opportunity to sincerely thank Lisa & the crew at SiteMinder for talking me into linking TheBookingButton to our site. Firstly I was a little worried about changing what we already had in place, but at the end of the day it was the best decision I have ever made.

Zero Davey Boutique Apartments 12 months ago had a booking engine for their homepage, which was unprofessional and wasn't user friendly. Since changing over to TheBookingButton our bookings have increased by 30% - 40% thanks to our homepage looking professional and user friendly for all guests wanting to book our hotel.

I would encourage all Hotels, Resorts, and B&B's if you have a homepage, get the lovely crew at SiteMinder to link TheBookingButton to it, because it will be the best thing you have ever done!"

 
Q Station Retreat
http://www.qstation.com.au/

"Our Reservation staff are thrilled with our change to SiteMinder. We used to spend hours updating availability and were still not confident that we had done it properly. SiteMinder is simple and effective and the service that comes with it is great. As for the Booking Button, in just one month our online sales increased by 550%!!! (That's not a typo)!"

 
Emeraldene Inn & Eco-Lodge, Hervey Bay
http://www.emeraldene.com.au/

“We couldn't work out why our stats showed so many enquiries for availability via our website... yet so few bookings. Our previous website Booking Engine had a conversion rate of "click throughs to actual bookings made" of between 4 & 8%. Since replacing this with the BookingButton from Siteminder, over 30% of online enquiries via our website now result in an actual booking!

This system is simple, functional and appealing to the consumer, and exceptionally easy to set up and use from a hotel's perspective. Unlike some other systems, with Siteminder's BookingButton there is simply a flat monthly fee (no commissions), and no need to set up an online merchant facility with your bank. We now receive over 20% of all our room nights prebooked and prepaid via the BookingButton facility on our own website.”

 
The Observatory, Port Macquarie
www.observatory.net.au

"Since adoption, SiteMinders Booking Button has dramatically increased our online booking 'conversion rate'. The system is easy to use from the guests perspective and the information provided to the Hotel is comprehensive and uncomplicated, eliminating the chance of errors. We love it!"

 
Best Western Wollongong
bestwesternwollongong.com.au

"With such great results using SiteMinder, the hotel developed our own webpage for direct bookings and direct business has boomed. With only one flat fee to pay per month, the booking button can pay for itself in as few as 5 days, just on savings from booking commission normally paid to other booking engines. Not only that, because it directly integrates into SiteMinder, there's no additional manpower required to manage it, making it by the far the most efficient, economical and productive booking engine we've seen."

 
The Coachmens Inn, Coffs Harbour
www.coachmensinn.com

"The addition of the Booking Button now lets us market from our own web site without commissions so we now also market packages on it eg Dinner bed & breakfast plus many others we now have 22 different room types & packages. This has allowed us to use the internet and all these sites as a much more efficient marketing tool it has increased our internet bookings from 5 to 10% of our turnover depending on the season to 30 to 45% of our turnover depending on the season (In January we were #5 in the state for bookings on Wotif behind some impressive properties)."

"We are now looking at the next level of changing our front office system to one that will integrate with Sitminder then it will run itself."

 
 
THE CHANNEL MANAGER & THE BOOKING BUTTON ARE PRODUCTS OF SITEMINDER
 
© 2008 SITEMINDER. ALL RIGHTS RESERVED.